Location: Poughkeepsie, NY, United States
Salary Range: 27.91 - 51.83
Work Type: Full-Time
Standard Hours: 40
FTE: Exempt
Work Schedule: Day/Eve 8
Work Shift: Monday - Friday 11:30-8p
Date Posted:
Nuvance Health extends from New York’s Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.
Description
Summary:
The Patient Access Supervisor is responsible for providing daily leadership, training, mentoring and support to the Patient Access Department. Ensure efficient and proper collection and distribution of demographic and financial patient information. Responsible and accountable for the efficient operations of the patient access areas. Collaborates with the Manager of Patient Access to implement and develop policies and procedures within the patient access department. This position communicates and interacts successfully with individuals at all levels within the organization, including external customers of the department.
Responsibilities:
13. Ensures the highest quality and timely delivery of services and customer service standards of excellence.
14. Fulfills all compliance responsibilities related to the position.
15. Performs other duties as assigned.
16. Maintain and Model Nuvance Health Values.
17. Demonstrates regular, reliable, and predictable attendance.
18. Performs other duties as required.
Other Information:
Education and Experience Requirements:
· Required: Bachelor’s Degree or equivalent
Minimum Knowledge, Skills and Abilities Requirements:
· Minimum of 3-5 years job-related experience.
· PC literate, highly customer service oriented.
· Able to cover day to day operations in the absence of leadership.
License, Registration, or Certification Requirements:
· National Association of Healthcare Access Management (NAHAM) certification within 1 year of hire
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.
Company: Vassar Brothers Medical Center
Org Unit: 1037
Department: Patient Access
Exempt: Yes
Salary Range: $27.91 - $51.83 Hourly- BOE
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.