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Medical Practice Patient Representative Sharon Internal Medicine, Sharon, CT

Location: Sharon, CT, United States
Salary Range: 17.20 - 29.51
Work Type: Full-Time
Standard Hours: 40
FTE: Non-Exempt
Work Schedule: Day 8
Work Shift: Monday - Friday 8:30am - 5:00pm
Date Posted:

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Nuvance Health extends from New York’s Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.

Description

$500 Sign On Bonus (External Hires Only)
Purpose: Receives patients and others, schedules appointments, and gives accurate information to callers. Coordinates front desk operations to ensure smooth flowing operations and accurate entry of patient data. Responsible for performing a wide variety of clerical duties for administrators and clinical staff.
Essential Responsibilities:
1. Maintains reception area while ensuring all patients are greeted and check in/out in an accurate and timely manner. Upon check in, verify all patient demographics and insurance to ensure accuracy, scan all appropriate documents including ID, insurance cards and required forms.
2. Verifies all patients insurances online or via the phone and collects copays and co-insurances.
3. Post charges and copayments. Enter information on spreadsheet once balanced.
4. Provides necessary forms for completion and signatures, reviews for accuracy and notifies the clinical staff when the patient is ready.
5. Schedule patient appointments and necessary procedures. Maintain schedule and revise for cancellations. Confirm next day appointments. Receive authorizations and complete all required hospital forms.
6. Pull charts for nurses to prepare for patient visits. Process medical record requests.
7. Assist Physicians by returning calls per physicians request to patients, updating and maintaining physician schedule, and calling patients with test results when requested.
8. Complete and review disability and workman's compensation forms and obtain physician signature.
9. Maintain filing, charting, faxing and all other clerical functions needed for this office.
10. All mainlining functions including sending new patient welcome packets the day initial appointment is made.
11. Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)
12. Demonstrates regular, reliable and predictable attendance
13. Performs other duties as required
Education and Experience Requirements:
• High School Diploma/GED or Equivalent
• 1 year customer related experience required
• Preferred: 1+ years of healthcare experience
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
 
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Nuvance Health Med Practice PC
Org Unit: 1560
Department: Internal Medicine SH
Exempt: No
Salary Range: $17.20 - $29.51 hourly (based on experience)

 

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We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.