Scheduling Coordinator - Heart Center - New Windsor Clinical, New Windsor, NY

This job posting is no longer active.

Location: New Windsor, NY, United States
Salary Range: 20.79 - 33.48
Work Type: Full-Time
Standard Hours: 40
FTE: Non-Exempt
Work Schedule: Day 8
Work Shift: Monday through Friday, 8 hour shifts between the hours of 7:00am - 5:00pm.
Date Posted: Apr 2, 2025

See what’s possible in our system of care

Nuvance Health extends from New York’s Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.

Description

Title: Scheduling Coordinator - Heart Center - New Windsor Clinical, New Windsor, NY. Full Time/ 40 hours per week, variable 8 hour shifts between 7:00am - 5:00pm, Monday - Friday. Required travel to Chester & Fishkill offices to provide coverage as needed.

Summary: The Scheduling Coordinator provides scheduling support for HVCP’s physicians, advanced practice providers, lab and diagnostic imaging appointments. Responsible for scheduling all pre-procedure, procedure and post-procedure appointments in the clinic and hospital setting. Including but not limited to; completing full registration, collect co-pays, check eligibility, complete the check-in/out process, answering incoming calls and voice mail, scanning paperwork as assigned, checking and rescheduling cancellations and no-show appointments, monitoring and completing scheduling pools, referrals, and queues. Must demonstrate a highly professional, compassionate and positive attitude at all times. They participate as a dynamic member of this office, identifying and suggesting opportunities for improvement.

Responsibilities:

1. Schedules cardiac inpatient and outpatient cardiac diagnostic imaging and cardiac specific appointments. Works close with the prior authorization team to ensure authorizations are obtained prior to appointments.

2. Schedules all clinic patients, obtains all records and confirms completion of the chart prior to the patient’s clinic appointment.

3. Coordinates the retrieval of outside imaging and/or records that are needed for clinic patients.

4. Facilitates the flow of the clinic, readily available to make phone calls, schedule a last minute needed test and available to help providers in clinic with whatever needs they may have.

5. Support in the design and implementation of solutions to identified trends or problem areas.

6. Collaborates with other departments to streamline patient’s pre-procedures schedule to optimize the patient experience.

7. Ensure medical records are compliant with HIPPA regulations, Federal /State regulations regarding confidentiality of Protected Health Information, and corporate compliance standards.

8. Completes the booking sheets for necessary outpatient procedures and faxes/emails/scans to the cardiac catherization lab.

9. Reconcile incoming correspondence and medical records with chart; scan all correspondence and medical records (including imaging, procedure, consultation, hospital discharge, etc.) in accordance with NHMP workflow and office protocols utilizing the appropriate naming convention, which supports consistent and organized patient records.

10. Comply with all Nuvance Health, HVCP and affiliate policies and ensure compliance with all applicable law and regulation.

11. Maintain contemporary professional knowledge and education.

12. Demonstrates regular, reliable and predictable attendance.

13. Performs other duties as required.

Other information:

Education and Experience Required:

High School degree or equivalent
Minimum of two (2) years’ experience in a medical office administrative role.
Minimum of one (1) year EMR Products/Solutions.

Minimum Knowledge, Skills and Abilities Required:

Knowledge of medical records/HIPPA requirements, insurance carrier requirements, EMR systems
Knowledge of MS Excel, Word, Outlook and other desktop software programs
Strong communication, interpersonal relationship and patient empathy skills.
Excellent Customer Service skills

Salary Range: $20.79 - $33.48 hourly (Pay per years of relative experience)

EOE, including disability/vets.

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.