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Release of Information Specialist

Location: Danbury, CT, United States
Salary Range: 18.97 - 35.21
Work Type: Full-Time
Standard Hours: 40
FTE: Non-Exempt
Work Schedule: Day 8
Work Shift: Monday - Friday, 8:00am -4:30pm
Date Posted:

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See what’s possible in our system of care

Nuvance Health extends from New York’s Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.

Description

Summary:

This position is responsible for processing all medical record releases of information requests in a timely and efficient manner, ensuring accuracy, and providing customers with the highest quality product and customer service. The associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information. Associate maintains confidentiality and security by confirming all releases of information comply with the request and/or authorization, departmental policy, and HIPAA regulations. 

Responsibilities:

  • Reviews and validates requests for the release of medical information according to established departmental policies and procedures. 
  • Scans and enters requests into the appropriate release of the information database application in preparation for processing. 
  • Determines records to be released by reviewing requestor information following departmental and HIPAA guidelines. 
  • Coordinates and communicates with applicable departments and/or off-site record storage vendors to obtain portions of the medical record that apply to the requested information. 
  • Processes approved requests following departmental policies & procedures while ensuring medical privacy and compliance is maintained to guard against unauthorized disclosures. 
  • Assists with various related administrative duties such as servicing walk-in customers, and processing incoming faxes, mail, telephone inquiries, and internal requests for information. 
  • Performs other related duties as required. 

Other Information:

License, Registration, or Certification Requirements: 

  • Certification in Health Information Management (RHIT or RHIA) is preferred, but not required.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Health Quest Systems Inc

Org Unit: 1661

Department: Coders

Exempt: No

Salary Range: $18.97 - $35.21 Hourly

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We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.