Director Behavioral Health Services

Description

Director Behavioral Health Services

Full-time, Monday-Friday, 8:00 am - 5:00 pm

Summary:

This position will report to the Chair of Network Psychiatry. This individual will provide the leadership needed to effectively manage and help grow the Behavioral Health Services line at Nuvance Health by ensuring clinical excellence, operating efficiency, and financial strength. This will include direct oversight of all outpatient behavioral health clinics (IOP, Partial Hospital, Crisis Intervention and other therapy services) as well as working collaboratively with Inpatient Psychiatry and Emergency Department leadership on central intake and transfer logistics. This role will also be the liaison with all federal, state and local mental health departments and will stay abreast of changes occurring at those levels by attending regular meetings and building relationships with and establishing contacts within these external agencies. 

Responsibilities: 

1. Develops implementation strategies that maximizes potential for throughput improvement of Behavioral Health patients across the Nuvance Health network of hospitals and outpatient clinics.

2. Recruits, hires, supervises, and evaluates all department staff; actively develop existing staff.

3. Identifies quality and clinical performance variations and opportunities providing oversight to subsequent plans and drives execution

4. Coordinates and integrates data and analyses for opportunity and performance review.

5. Defines data requirements for monitoring performance, improvement, and outcomes of care. 

6. Drives material improvement in clinical outcomes, patient satisfaction and volume/financial measure for key measurement areas within the Behavioral Health service line.

7. Possesses strategic vision, excellent communication skills, proven motivational capabilities, executive presence, and a demonstrated track record of delivering results and attaining goals.

8. Works collaboratively with IT&S and Clinical Analytics to provide meaningful reports and analysis to facility, division, and corporate leaders.

9. Reviews, analyzes, maintains, communicates, and improves the policies related to the array of behavioral health services.

10. Develops and monitors policies and procedures to meet compliance (State and Federal) accreditation requirements.

 11. Conducts monthly BH chart peer review to ensure that clinicians are meeting clinical documentation standards and compliance with CMS regulations. 

12. Represents the health system to external stakeholders including other state agencies, provider groups and professional boards, demonstrating efficient knowledge of programs and services offered.

 13. Serves on QA/Risk Management Committees

 14. Maintains and Models Nuvance Health Values. 

15. Performs other duties as required. 

Requirements

• Master’s degree in a related field (Social work, psychology, etc.) required 
• Licensed Clinical Social Worker (LCSW) or RN required  
• At least 3 to 5 years of experience in a management/leadership role, with proven successful collaboration achievements within BH and across health center, required. 
• 5 years direct BH staff management experience including evaluations, mentoring, performance improvement planning, and professional development required. 
• Travel across health system network sites is required 
• Excellent communication skills 
• Ability to build and maintain relationships in the community as well as community resources 

Other Information:

• Knowledge necessary to provide leadership within the organization
• Ability to read and implement regulatory standards and ensure staff is knowledgeable
• Skills to communicate effectively with professionals verbally and in writing
• Ability to effectively supervise direct staff
• Ability to make sound decisions
• Ability to effectively review financials and make suggestions

Working Conditions:

Manual: Little or no manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Nuvance Health

Org Unit: 1801

Department: Network Ops

Exempt: Yes

Salary Range: $67.86 - $126.03 Hourly, commensurate with experience